By accessing or using our website, you agree to the terms and conditions below. These terms govern your use of our site and your interactions with our brands, products and services.
1. Account Registration
To place an order on our website, customers are required to register for an account. By creating an account, you agree to:
- Provide accurate, complete and current information
- Keep your login details confidential
- Accept responsibility for all activities under your account
Ohh Sunday reserves the right to suspend or terminate accounts that violate these terms.
2. Orders & Acceptance
All orders are subject to availability and confirmation. Once an order is placed, you will received an email confirmation. We reserve the right to:
- Refuse or cancel orders at our discretion
- Limit quantities purchased per customer
- Cancel orders if incorrect pricing or products information is identified
3. Product Descriptions & Accuracy
We do our best to ensure all product descriptions, pricing and images are accurate. However:
- Colours may vary slightly due to lightning or screen resolution
- Minor Variation in size or design may occur in handcrafted or limited-run items
Ohh Sunday is not liable for small discrepancies once disclosed
4. Pricing
All prices listed are in currency Malaysia ringgit. Price may change without notice. Promotional pricing is only valid for the limited time period.
5. Shipping & Delivery
- Orders are processed within 1-3 business days.
- Estimated delivery time are subject to changes.
- Once dispatched, we are not responsible for delays, loss, or damage caused by shipping providers.
- Customers are responsible for providing accurate delivery information.
6. Urgent orders
If you need an order by a specific date, you must:
- Place your order as early as possible
- Whatsapp us at +601112305105 immediately after purchase with your order number and required delivery date.
We will do our best to accomodate, but arrival date is not guaranteed.
7. Returns & Exchanges
We accept returns only for defective items.
We do not accept returns or exchange for:
- Change of mind
- Dislike of colour or design
- Incorrect size
Exchanges are allowed only for the same design and are subject to availability, If the same item is out of stock, store credit may be offered at our discretion.
To report a defective item:
- Contact us within 7 days of receiving the order
- Include your order number, a description and photos of the defect
- Item must be in original condition, unworn and unwashed
Unauthorized returns without prior approval will not be accepted.
8. Intellectual Property
All contecnt on this site - images, text, designs, logos, and product names - belongs to Ohh Sunday and is protected under copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
9. Limitation of Liability
To the fullest extent premitted by law, Ohh Sunday will not be liable for:
- Indirect or consequential damages
- Losses resulting from misuse of our website or products
- Delays or failures caused by events outside our control
10. Governing Law
These terms and conditions are governed by the laws of Malaysia. Any disputes will be resolved under local jurisdiction.
11.Updates to Terms
We reserve the right to amend these Terms & Conditions at any time. Changes will be effective immediateky upon posting. It is your responsibility to review this page periodically.
Questions?
Please contact us at Whatsapp +601112305105 if you have any questions about these terms.